Refund Policy

Tax Capital prides itself in the complete satisfaction of its clients for the services provided by the Website / Company.

We put our sincere efforts into making our clients happy but if even after our hardest efforts you are not satisfied then you may claim a refund as per the following terms.

• The refund can only be claimed in case of visibly clear deficiency/error with the service/s provided by Tax Capital.
• No refund shall be paid for a change of mind, mood or situation of the client and Tax Capital shall not be liable for the same.
• If the request for refund has been raised after the completion of services or completion of fulfilment of the order then you shall not be eligible for a refund and such refund request shall be considered invalid.
• You shall not be eligible for a refund if any delay is found from your side in the submission of the required documents or information.
• You shall not be liable for refund after 30 days of making payment to Tax Capital for any services even if such orders have not been started or initiated. Tax Capital shall not hold any liability for such abandoned orders. The amount against such orders shall be utilized and considered as the cost incurred by the company on follow-up and consultancy served to you during these days.
• After approval of refund from Tax Capital, such refund shall be granted within 30 working days from the settlement of the claim. The refund amount shall be restricted towards the professional fees and shall exclude all government fees, taxes, charges, challan payments, third-party payments, payment gateway charges, vendor payments etc.

Cancellation Policy

Tax Capital believes in helping its customers as much as possible and has therefore a liberal cancellation policy.

Under this policy:

• Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the operational team and the Operations team has initiated the process of assignment. Cancellation and refund of fees or charges will be strictly governed by the Company Refund Policy of the company informed and declared from time to time.
• No cancellations are entertained for those products/services/orders that the Tax Capital has obtained on special discounts and offers on occasions like New Year, Pongal, Diwali, Independence Day, Foundation Day etc. These are limited-occasion offers and therefore cancellations are not possible.

Tax Capital reserves the unconditional right to refuse service provision to any person, at any stage of order delivery, without assigning any reasons. In case, order delivery has started, Tax Capital shall calculate an appropriate amount spent towards usage of manhours and/or any expenses incurred towards order provision and shall retain the same. The remaining amount shall be refunded as per the Refund Policy.

In case of complaints regarding services please refer the issue to us by dropping an email to info.taxcapital@gmail.com